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RUCKUS Technical Family (RTF) is more than a community. We welcome all networking technology enthusiasts who want to keep up with the latest innovations and apply them in real world networking solutions.

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Webinars

RUCKUS technical webinars are delivered monthly by our system engineers in over 20 local sessions sharing best practices and practical skills necessary to deploy state-of-the-art RUCKUS wired and wireless networking solutions.

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Webinar archive
Check out older webinar recordings available in a variety of local languages.
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Monthly Webinar
May: RUCKUS One & SmartZone: Choosing the Right Controller
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RTF Hospitality & MDU Webinar
IPTV & Streaming Media; MDU Best Practices
RTF Onboarding Days
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Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

There are 6 models in my Virtual SmartZone controller (5.2.2.0.1563) which are list below.Frimware version 3.6.2.0.695 ==> R700 and the total q'ty are 237 pcsFirmware version 5.2.2.0.2069 ==> R500, R550, R600, R610,R650, T610 and the total q'ty is aroud 5,200 pcsRecently we rebuild the VSz to active the IPV6 and there is a problem to migrate the R700 to the new build cluster.For the R500,R550,R600,R610,R650 and T610, I can use switchover cluster command and success to migrate the AP to new VSz.For R700 always fail to switchover no matter to migrate 1AP at a time or 1 batch in the same time.Is there any step I missed before I start to migrate the R700?ThanksMIchael Chen
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Connect management/traffic ports to other vendor switches on SZ144Is it possible to connect LAG (LACP)? Please tell me how if possible.
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Hi All,Last year we installed new switches. Previously we worked with HP 1950 switches. During the network project we installed new Ruckus 8200 switches. Since then we have performance issues with our ERP program called CSB. To clarify CSB is a client server connection using SQL server and ODBC driver on the client side.The problem we are having is that CSB is running very slow on the 8200 switches when being connected to a docking station. We have tested with several docking stations. Here are some setups we have tested:HP probook 450 G8 with a HP USB-C dock G4 > slow performanceHP probook 450 G8 with a Lenovo USB-C dock > slow performanceHP probook 450 G8 with a HP Thunderbolt USB-C dock > slow performanceHP elitebook 650 G9 with a HP USB-C dock G4 > slow performanceHP elitebook 650 G9 with a Lenovo USB-C dock > slow performanceHP elitebook 650 G9 with a HP Thunderbolt USB-C dock > good performanceHP probook 650 G4 with a HP ultraslim dock > good performanceHP elitebooks are only used by IT, the majority has a probook 450 G8 or a probook 650 G4. We recently bought new laptops. HP probook 450 G10 and they also have the slow performance. What we noticed is that all laptops are using a Realtek driver for the network and the elitebook are using a Intel driver with the HP thunderbolt driver. So we were thinking that there was a problem with the Realtek drivers.Countless updates did not resolve the issue. I also did several whireshark sessions just to explore what was going on and what we did notice is that the TDS protocol is taking a very long time.One more thing is once we connect a unmanaged switch, a usb to ethernet adapter, a physical telephone between docking and switch everything is running fast again. So we started investigating and the flow control feature has effect it seems. If we disable flow control on the HP switches, everything is slow again. What I read is that on Ruckus 8200 switches flow control is on by default. We have tested with several flow control settings but none of them make a difference. Also enabling the symmetrical flow control setting does not resolve the issue.Here are some outputs of whiresharks. I sorted the whole whireshark so you can see what takes the longest to process. Just to give you an image. We start CSB and then open the GPM editor (to edit labels) and that takes normally around 6 seconds to open.This output is done on our old HP switches:You can see that the TDS protocol is taking around 4.5 seconds to processThis is the output done on our new Ruckus 8200 switches:You can clearly see that the same process is taking 5-6 times longer than usual. This has effect on all things done in CSB.As a test we received a Ruckus 7150 switch. We connected the switch the same way as the 8200 switches in our network. When connected to a 7150 switch all problems are resolved. All setups as mentioned above have good performance. The GPM editor opens in around 6 seconds. The configuration of the 7150 and the 8200 are the same which is pretty basic.So from all testing we think the issue sits with our 8200 switches. We have already done updates to the RDR10010b firmware. But that does not resolve the issue.We hope by this way we can finally find a solution for this very annoying problem.Thanks in Advance!
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Hi Ruckus forum,I'm currently testing the Hotspot 2.0 with Virtual Smartzone. I've noticed that the Service-Type attribute is not being included in the accounting request. Can you help me on how to configure Virtual Smartzone to include the Service-Type attribute in the accounting request.
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I would like to create a "guest" type network for staff memebers to bring their own devices and self manage.I have Google domain with users already setup with 2FA. I would like to setup something like FreeRADIUS (or other suggestion) to allow them to join an SSID and authenticate with their existing Google credentials. I've tried setting up the Social Media option, but I keep running into DNS errors. Does anyone know of a practical guide or am I asking the impossible?
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Hey guysWe are currently trying to harden our wireless network security and, we recently came across a case where a client repeatedly failed the authentication when attempting to connect to an SSID (Open, WPA2 personal).I know this could be just a phone with a wrong wireless password / profile but we now wonder, if there is any way to configure the VSz controller to automatically block a wireless client, if it fails the authentication for a pre-defined number of times? (e.g., 10 wrong password guesses)I had researched on Google for hours but only found that there is an option available on the old ZD, which would allow it to "Temporarily block wireless clients with repeated authentication failuresfor [ ]seconds:", but I could not find this option anywhere in the VSz interface. I have also combed thru the CLI reference guide but found none of the commands would do the job...This seems to be a really common security feasure so I believe there must be something out there.Any idea?Appreciated.W.
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Ruckcast

The RUCKUS education team from CommScope brings you interesting topics with a wide range of guests to sit down and discuss all things that make up the product portfolio. We'll discuss topics including products from our portfolio, WiFi, routing and switching and more! We can't wait to share with you what our teams are up to.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!

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