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Support - Wireline Networks

Find support for these products:
  • Fiber To The Home 
  • Hybrid Fiber/Coax networks (HFC)
  • Outside (OSP) Plant Fiber Optic Cables 
  • OSP Passive Fiber Cabinets
  • OSP Fiber Optic Splice Closures (FOSC)
  • Fiber Optic splitters
  • Fiber Drop cables
  • Fiber Dense Wavelength Divison Multiplexers (DWDM)
  • Fiber Access Terminals (FDT)
  • Fiber Distribution Terminals (FDT)
  • Indoor Fiber Wall boxes and outlets 
  • Central Office/Headend Connectivity
  • Optical Distribution Frames (ODF)
  • Fiber Raceway (FiberGuide)
  • Fiber Optic Building Entrance boxes and racks 
  • OSP Copper Closures
  • Telecom Copper modules 
Find support for these brands:
  • NGF (Next Generation Frame)
  • NG4Access
  • FOSC
  • FIST
  • FACT
  • Rapid 
  • FPX
  • NOVUX
  • TENIO
  • OFDC
  • LSA-PLUS
  • XAGA 
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North America
North America


Technical Assistance Center (TAC)
+1-800-830-5056

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Email: TAC.AMERICAS@commscope.com

 


Customer Service
General 
844-366-3651

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Self-Service Support Tools 

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Order Center

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Commscope University

Home to training from the former ARRIS Academy, the Mobility Solutions, the Institute and the RUCKUS Training Portal.
Commscope Infrastructure Academy

Training and certifications in wired, wireless, wireline and fiber optic cabling.
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Returns and Replacements

For shipment issues (wrong item, quantity, damages) OR for non-wireless defective issues, please use the Claim Form.

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Commscope Self-Service Page

Additional Resources

Product Compliance

Conflict Minerals

Global Trade Data 

Safety Data Sheets